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Lifestyle Management
Text one number. Consider it handled. A dinner in another country, a vendor failing mid-event, a gift that cannot be late.
Black Glove is a private concierge practice based in Miami and working across New York, California, and the Caribbean. One person answers. Every inquiry is read by the founder.
Request an IntroductionBy referral only
The Standard
Most concierge services sell access. Black Glove sells judgment. The feeling of texting one number and having it handled. The feeling of arriving somewhere and everything already being right, before you ask. That is not a service. That is a standard we execute without exception.— Sandy H., Founder
The Experience
The client sent one text. It said, "We land Tuesday."
The flight from Miami lands in Kingston at 4:10 pm. The Escalade is already at the curb, the driver tracking the flight since wheels up. At the residence, a printed menu for every day of the stay sits beside the itinerary. The fridge is stocked to the family's preferences. While the client sits down to a light meal, the luggage is unpacked and put away. By the time the plates are cleared, the trip has already been running for hours. Three words. Everything else was already handled.
Details changed to protect the client. The standard is not.
What We Provide
Text one number. Consider it handled. A dinner in another country, a vendor failing mid-event, a gift that cannot be late.
From wheels down to your front door with nothing left to confirm. Everything is already right before you land.
Dressed for every room without giving up a single Saturday. Sourced, fitted, and delivered.
Move across the islands with the same certainty you have at home. Insured, flight-tracked, confirmed.
Gestures people remember and rooms people talk about. Conceived and executed without a template.
Gifting suites and lounge environments designed end to end, from floor plan to the last item on the shelf. Guests leave remembering the brand, not the bag.
If it needs handling, it is handled. The list above is where most clients begin, not where the service ends.
Access Structure
Business-hours coverage for lives that need a steady hand on the details.
Expanded hours and scope for calendars that do not respect the workweek.
Unlimited, around the clock, with a named manager and a direct line.
Structure and pricing shared at introduction
Pricing is shared at introduction, matched to how you actually live. Three tiers, clear hours, no surprise billing. If the structure does not fit, we will say so first.
Our entire model depends on discretion. Nothing about you is shared, referenced, or reused. No client names appear anywhere, and that includes the ones you would recognize.
Your assistant works your list. We work the outcome, with vendor relationships, market presence, and hours your assistant does not have. Most of our clients have assistants. We make them better.
Anyone can make a reservation. We are paid for judgment: what to book, what to avoid, and what to fix before you ever hear about it. Work we cannot deliver to standard, we decline.
Membership scales to usage, and unused months tell us to adjust your tier, not upsell you. The value shows up the week something goes wrong and you make one text instead of eleven calls.
Membership is capped in every market we serve. Caribbean markets hold twenty-five seats each. When a market is full, it is full. The next request you do not have time for could already be handled.
Request an IntroductionNo referral? Say who you are and what you need. Unreferred inquiries are read with the same attention, and a small number are accepted each quarter.
Read by the founder, not a team · Reply within five business days · Nothing shared. Ever.